We are committed to delivering high-quality services and software solutions. We value our customers and aim to ensure your satisfaction with every product and service we offer. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy as outlined below:
30-Day Refund Guarantee!
We offer a full refund within 30 days of the original purchase date for our services and Software as a Service (SaaS) subscriptions, provided the following conditions are met:
- The refund request is made within 30 days of the initial purchase.
- The customer has complied with all terms of service and usage guidelines.
- The service or software has not been used in a manner that violates our acceptable use policy.
How to Request a Refund
To initiate a refund, please contact our support team at [Support Email Address] with your order details, including:
- Your full name
- Email address used during purchase
- Order number or invoice ID
Reason for the refund request (optional, but appreciated for improving our services)
We aim to process all eligible refunds within 5-7 business days of receiving your request. The refund will be issued to the original payment method used at the time of purchase.
We offer a full refund within 30 days of the purchase of courses or live lectures, provided the following condition is met:
The student or attendee did not attend the scheduled lecture, and this non-attendance is communicated to us on the same day or before the lecture.